Destinations & Expected Delivery Times

Shipping rates are weight-based to reflect Australia Post policy.

Delivery times will vary depending on the item ordered, the shipping choice and he destination.


Orders for in stock items ship same day or next business day from Townsville.

Orders for items not in stock will ship from Townsville within 5 working days from date of order.

Australia Post claims 2-7 business days from Townsville to Australian and Tasmanian addresses. Please note that this is not guaranteed.


Our experience shows that orders from Townsville may take up to 10 business days to reach remote locations.


*Free Shipping

Sale/Clearance Items - Restricted to Australian Destinations

Worldwide on orders over $AUD100.00

*Subject to change without notice

International Shipping 

Orders are shipped internationally via EMS. 


Orders for in stock items ship same day or next business day from Townsville.


Orders for items not in stock will ship from Townsville within 5 working days from date of order.


International orders are not subject to GST (Australian Goods & Services Tax) at the time of purchase, but may incur taxes and duties in the customs process of the destination country.

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

Parcels will be returned to Australia for non-payment of required import duties, taxes and charges in the destination country.

Parcels returned to Australia may incur further shipping charges. 

Order Tracking 

Orders received for in stock items are shipped daily between 9.00am and 3.00pm AEST Monday through Friday (excluding Public Holidays). Orders received after 3.00pm AEST or outside AEST business hours will be shipped on the following business day.

Orders that cannot be filled immediately from our local depot's stock are placed daily with our external warehouses, the turnaround time is between 2 to 4 business days (dependent upon Customs). 

Order status will remain at 'Awaiting Shipment' pending release of stock from external warehouses.

Once your order has left our local distribution centre you will receive an email advising your parcel's Tracking Number, and a link to check the delivery status. 

Delivery Within Australia & Tasmania - In Stock Items

*Days listed in the table refer to business or working days


Queensland 1-7 Days 3-10 Days
New South Wales 2-7 Days 5-10 Days
Victoria 2-7 Days 5-10 Days
Tasmania 2-7 Days 5-10 Days
South Australia 2-7 Days 5-10 Days
Western Australia 2-7 Days 6-10 Days
Northern Territory 2-7 Days 5-10 Days























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