1. What are Frequent Buyer Credits?

Shoppe with us, the more Frequent Buyer Credits (Points) you receive and the more you save. Frequent Buyer members can save *20%, 30% and 50% of RRP storewide.

2. How do I get Frequent Buyer Credits?

You receive 1 Frequent Buyer Credits (Points) in your account for every 1.00 unit of currency 

Spend:  100.00 Units of Currency

Earn:  100 Frequent Buyer Credits (Points)

3. How are my Frequent Buyer Credits calculated?

Frequent Buyer Credits are calculated based on the EX GST value of your order, excluding Shipping Costs. 

4. How do I redeem my Frequent Buyer Credits?

Points are automatically converted to Store Credits after midnight each day. A Store Credit remains in your account until you decide to use it as cash to pay for a purchase. 

5. I want to save my Frequent Buyer Credits up. Can I do that?

Yes you can. Pay for your orders in full each time you make a purchase, your existing Frequent Buyer Credits (Points) will be saved along with the additional Frequent Buyer Credits (Points) accrued from each order. 

6. Can I earn Frequent Buyer Credits from discounted items?

Absolutely. You earn 1 Frequent Buyer Credits for every unit of currency.

7. My friend and I bought the same shoes but hers cost less than mine, why is that?

Each customer receives Product Points when they purchase online using their registered account. The more you buy, the more points you receive, the greater the Store Credit in your account and the more you save on future purchases.

If your friend paid less than you for the same shoes, top, shorts, piece of jewellery or impulse buy then it would be because she buys more shoes, boots, apparel, jewellery and impulse buys from The North Pole Shoppe more often than you do.

We love Feedback, so call us on 1300 SEXYFEET (1300 73 99 33) or send us an email or fill in the Feedback Form if you have any further questions about our Frequent Buyer and Membership Programs.

Disclaimer

*applies to active and repeat customers only.

Only one promotional code can be used per order. Savings will be reflected in your shopping cart. Discounts cannot be applied to shipping and processing, taxes, subscription services or previous purchases, or clearance items unless otherwise specified. Additional charges may apply for shipping and processing and upgrades unless otherwise specified. 

As of January 1st 2017 Frequent Buyer Credits and Discounts will not be available on Bling It Heels styles.

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